Windows 7 backup to 3TB Seagate external drive got 0x8078002A error [migrated]

Posted by Zhang18 on Server Fault See other posts from Server Fault or by Zhang18
Published on 2012-10-24T02:25:51Z Indexed on 2012/10/24 5:09 UTC
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Filed under:

backup

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windows-7

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restore

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seagate

I'm using the Windows 7 backup and restore utility to create a system image and personal file backup to an external Seagate GoFlex 3TB disk. I got the following error:

One of the backup files could not be created.
Details: The request could not be performed because of an I/O device error.
Error code: 0x8078002A

I searched all over the internet and found these two related discussions (discussion 1 and discussion 2). Note the 1st discussion is for a Western Digital drive, which seem to have a solution with the WD Quick Formatter tool. But I downloaded that software and it cannot detect my Seagate drive. The 2nd discussion is directly relevant but it does not offer a solution. I've spent days on this and am at a loss...

Please help if you know what to do to make it work! Thank you!

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